Terms of Service

By accessing or using Roux, you agree to be bound by these Terms of Service and any policies referenced here, including our Privacy Policy. If you are using Roux on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

You must provide accurate account information and keep your login credentials secure. You are responsible for activity that occurs under your account and for ensuring that users you invite or authorize use the Service in compliance with these Terms.

You may use Roux only for lawful business or internal organizational purposes. You may not misuse the Service, interfere with its normal operation, attempt to gain unauthorized access, reverse engineer the Service except where prohibited by law, or use Roux to store or transmit material that is unlawful, infringing, harmful, or deceptive.

You retain ownership of the prompts, interview content, files, responses, recordings, notes, and other materials you submit to Roux. You grant Roux a limited right to host, process, transmit, and display that content solely as needed to operate, maintain, secure, and improve the Service for you.

Roux includes AI-assisted features that may generate summaries, suggested questions, classifications, or other output. Generated output may be inaccurate, incomplete, or unsuitable for a particular use case. You are responsible for reviewing and validating output before relying on it for decisions, operations, or communications.

Roux may interoperate with third-party services such as identity providers, source control tools, issue trackers, messaging platforms, hosting providers, and AI model providers. Your use of those third-party services is governed by their own terms and privacy practices, and we are not responsible for third-party products or services.

If Roux offers paid plans, pricing, billing terms, and plan limits may be described separately in the Service or in an order form. We may change or update the Service, including features and limits, from time to time. We may also update these Terms by posting a revised version on this page.

Roux and its related software, design, branding, and documentation are owned by the Service operator and its licensors and are protected by applicable intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

We may suspend or terminate access to Roux if we reasonably believe you have violated these Terms, created security or legal risk, or used the Service in a way that could harm Roux, our users, or third parties. You may stop using the Service at any time.

Roux is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

To the maximum extent permitted by law, the Service operator and its affiliates, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenues, goodwill, or business opportunities arising from or related to your use of Roux.

To the extent liability cannot be excluded, the total aggregate liability arising out of or relating to the Service will not exceed the amounts paid by you for Roux during the twelve months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless the Service operator and its affiliates, officers, employees, and agents from and against claims, damages, liabilities, losses, and expenses arising out of your use of the Service, your content, or your violation of these Terms or applicable law.

These Terms constitute the entire agreement between you and the Service operator regarding Roux, unless superseded by a separate written agreement. If any part of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Failure to enforce any provision is not a waiver.

For questions about these Terms, use the support or contact channel made available to you in connection with Roux.