Privacy Policy

We may collect account details such as your name, email address, profile data, workspace membership information, authentication identifiers, and settings. We also collect content you submit to Roux, including prompts, interview configurations, responses, notes, files, and any data retrieved through integrations you connect.

We may also collect technical and usage information such as log data, browser and device information, approximate location inferred from network signals, request metadata, session and cookie data, and information about how you interact with the Service.

We use information to provide and secure Roux, authenticate users, operate interviews and collaboration workflows, process AI-assisted features, support integrations, maintain the Service, prevent abuse, troubleshoot issues, comply with legal obligations, and improve product performance and reliability.

Some features of Roux rely on third-party infrastructure and AI providers to process prompts, interview content, and related inputs in order to generate output. We also use third-party hosting, database, identity, analytics, email, and integration providers as needed to operate the Service. Those providers may process personal information on our behalf subject to their own terms and data handling practices.

We may share information with service providers and subprocessors that help us operate Roux, with third-party services you choose to connect, within your organization or workspace as part of the Service, in connection with a merger, acquisition, financing, or sale of assets, or when required by law, legal process, or to protect rights, safety, and security.

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and business records. Retention periods may vary based on the type of data, your workspace configuration, and applicable law.

Roux uses cookies and similar technologies to maintain authenticated sessions, remember workspace and product preferences, improve reliability, and understand how the Service is used. If you disable cookies, parts of Roux may not function correctly.

We use reasonable administrative, technical, and organizational safeguards to protect information processed by Roux. No system is perfectly secure, and we cannot guarantee absolute security.

Depending on your relationship to Roux and applicable law, you may be able to access, update, correct, export, or delete certain information. You may also be able to disconnect integrations, manage cookies through your browser, or ask your workspace administrator to update or remove your information.

Roux is not directed to children and is not intended for use by individuals under the age where they cannot lawfully consent to the processing of their personal information in their jurisdiction.

Information processed through Roux may be transferred to and processed in countries other than the one in which you live. Where required, we take reasonable steps to support appropriate safeguards for those transfers.

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the effective date above. Your continued use of Roux after an update becomes effective constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how information is handled in Roux, use the support or contact channel made available to you in connection with the Service.